Frequently Asked Questions
Have a question about MGMT Residential’s apartment homes, application process, or policies?
Here are answers to some of our most frequent inquiries!
How early should I start my apartment search?
MGMT Residential typically receives move-out notices from current residents about two months in advance, making it the ideal time to start your search and begin the application process. Explore our available apartments today.
For new construction communities, pre-leasing begins 3 to 6 months prior to the official opening, based on community size. We recommend joining our waitlist early to secure your spot!
How do I set up an in-person showing?
First, check out our Apartment Search page to find the apartment home(s) you’re most interested in. If the home is currently vacant, you can schedule a showing directly online.
If the apartment home is occupied, we must first confirm your showing time works for the current resident before scheduling you. This policy is in place to protect our residents’ privacy in their living spaces – and when you live with MGMT Residential, we’ll extend the same courtesy to you!
What are the steps in your leasing process?
Application
Submit your application online through our portal with a $35 per household application fee at your preferred community. During this process, we’ll verify your credit, rental history, and background through RentCafe, as well as your income through The Work Number. In some cases, additional proof of income may be required, so please be prepared to provide supporting documents if requested.
Approval
Once your application is submitted, you’ll receive an approval decision within 72 hours. Our team will notify you of any next steps or additional requirements if applicable.
Leasing
After approval, you’ll need to pay your security deposit and sign your lease through the resident portal within 48 hours of receiving it. Once this is completed, your home will be taken off the market and officially reserved for you. All remaining balances must be paid at least 7 days before your lease start date.
Move-In
Before moving in, you’ll also need to secure renters’ insurance and set up utilities, such as electricity and water. Key pick-up is scheduled for noon on your lease start date, marking the start of your new home experience.
What are the application requirements?
At MGMT Residential, we are committed to a fair and transparent application process.
To qualify, applicants must have a monthly net income that is at least 2.5 times the rent amount, verified through income screening. Additionally, we require a good credit history and no prior evictions.
Additionally, a criminal background check is conducted to ensure the safety and security of all residents. For a comprehensive overview of our screening standards, please refer to our full guidelines here.
What is required to move in?
To move into your new home, you’ll need to pre-pay the first month’s rent, last month’s rent, and one month’s rent as a security deposit, for a total of three months’ rent.
This ensures a smooth transition and provides security for both you and the property. For well-qualified applicants, we may offer reduced move-in costs, so be sure to inquire about eligibility during the application process.
Additionally, we require proof of renters insurance to protect you and your belongings, as well as your utility account numbers to ensure all services are set up before your move-in date.
Once these steps are completed, you’ll be ready to receive your keys and settle into your new home.
Can I bring my pet?
Most of our apartment homes are fully pet-friendly, with no additional fees or deposits required!
We welcome well-behaved pets of all breeds and sizes. Written approval for your furry friends is required as part of your lease, so don’t forget to include their details in your rental application.
Do you offer promotions for Preferred Employers?
Absolutely! We’re proud to offer a Preferred Employer Program, specially crafted for those who work for or are affiliated with select local employers or groups. This program is our way of showing appreciation and making the move-in process as seamless as possible for our new residents.
Does rent include utilities or amenities?
Your monthly rent includes maintenance, trash collection, and snow removal, as well as access to any amenities included within the apartment community. Utility costs (water/sewer, electricity, gas, cable/internet, etc.) are the resident’s responsibility.
How do maintenance requests and rent payments work?
Our convenient Resident Portal allows our residents to submit maintenance requests online quickly and easily! You can also download the RENTCafe app from the App Store or Google Play for easy access to your Portal on-the-go.
Do you offer short-term leases?
The majority of our apartment homes have a minimum lease term of 12 months. Select properties are occasionally available with month-to-month lease agreements. If a short-term lease option is available, it will be noted within the listing on our Communities page.